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activepest.ca
4
@

my wife and i hired active pest to kill some ants . . . and lots of them. the ants had mounted an invasion force on our front lawn and side terrace. it was only a matter of time before they launched a full-on offensive into the house. i contacted amy, the customer service manager at active pest about setting up a preliminary strike on the ants. hit them before they hit us. she promptly returned my solicitations and asked me for a description of the ants - their colour, size, shape, likes and dislikes etc. she was able to quote me a price and set up a service appointment based on my description alone which tells me that they are experienced, efficient, and professional. they were able to squeeze us in promptly for the following morning at 9:00 am. she also filled me in on how long we would have to be away from the property following the procedure.the technician showed up promptly at 9 sharp the next day. after we showed him where the enemy trenches were he explained the extermination process, the chemicals he would be using, and the company's warranty policy. it was a cloudy, rainy day and he told us that the process might have to be repeated if it rained too heavily. he said if the ants come back within a month there would be no charge for a re-spray. we then paid him and went away for six hours.that was a couple of weeks ago and so far . . . so good. excellent service and excellent results.funny story: when i first noticed the problem i reached out to another pest control service. this other service completely ignored my requests for a service quote. i checked them out on yelp and i saw that they have a one-star rating. the customer had the same complaint as me - they weren't returning e-mails or phone calls. for some reason i ended up getting this company mixed up with active pest and i fired off an angry e-mail to them about not returning my messages. imagine my embarrassment when amy got back to me and politely let me know that i had them confused with somebody else. oops! i was impressed with how quickly she got back to me and i figured that if they care about their reputation that much, they must provide great service.next year when the ants strike back we'll use this company again.

activepest.ca
5
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as the weather has been getting warmer i noticed i all the little bugs coming out. the ones that were giving me troubles were ants! i was having family over and wanted to have them taken care of asap. i called around. some places were going to charge me just to come over and give a quote! others, just couldn't fit me in, in the time frame that i needed the ants to be gone.i called active and they were able to come that day, for a free quote, and were also able to spray my place in the evenings or weekends. whichever was the best for my schedule. their prices were very competitive and i was able to have my place sprayed, the ants gone in time for our party, and it didn't break my bank to have it done!thank you for helping me out! i am very appreciative!

activepest.ca
5
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i unfortunately picked up bed bugs while traveling in bc and must have brought them back to my condo. i called active as well as a few others and ended up with active because they could come the same day to do their thing. i did some prep work in the morning and they arrived in the afternoon. i was anxious to get this fixed which was the main reason i chose them. the guy who came to my apartment was very professional and took the time to explain the procedures to me which i appreciated.in my research i know that it normally requires a couple of visits but after the first one i never had any bites again and it has been about 3 weeks. i feel that they took the time to investigate and solve my problem so that i can put this experience behind me. i think their prices are also quite reasonable. this was good since i did not involve my strata - again due to wanting this resolved asap.i will definitely be recommending them to my friends and family and i am grateful for the personal touch that they provided.

activepest.ca
5
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We had a carpenter ant infestation in our home. After another "big name" pest control company failed to show up for an appointment (which we had waited 5 days for) Sean at Active Pest Solutions was extremely helpful and professional. The person answering the phone was as knowledgeable as the technician which was also nice. They came out the very next day, took care of the ants, not only in our home, but sought out other satellite colonies. We noticed a few ants a couple days later, and Sean came back right away at no charge, and took care of the carpenter ants again. It's now been a few months and we are confident our problem has been fully and professionally taken care of. I wouldn't hesitate to call Active Pest Solutions again.

activepest.ca
5
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We hold Active Pest Solutions in the highest regard. We first called them when we were looking for a residential pest control company for a bed bug inspection (and bed bug control after it was confirmed that we did have indeed have them). They did a very thorough inspection and got to work exterminating them quickly. Since then we have called them for all of our pest management needs including general pests like cockroach and ant control and the occasional wildlife and rodent removal. They have even helped out in the area of home improvement by installing wall and attic insulation in our crawlspace. I recently referred their commercial pest control division to my boss when I spotted a hive right near the entrance to the office. I'm sure he will be calling Active soon for a bee removal. These exterminators are just great!

activepest.ca
5
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We just moved to Edmonton from Beaumont, CA and we love it here. We bought a fairly old house with lots of old fashioned charm but it also came with bed bugs! We asked our new neighbors who they used for residential pest control and they told us how they use Active Pest Solutions for both their residential and commercial pest control at their bakery. Occasionally they need cockroach control and rodent removal and said Active Pest treats the problems using green pest control methods that are safe around food. We called them for a bed bug inspection and we were so impressed by the detail and thoroughness in the inspection report that we kept them on for the bed bug control as well. Since then we've called them out for an emergency bee removal and random wildlife control too. They always make time to come out the same or next day and all of the staff there are so friendly and helpful - especially the exterminator technicians themselves. And we love their organic pest control that is eco-friendly and safe for our family. Thanks again, the Doucets.

activepest.ca
5
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They came to get rid of a cockroach infestation caused by the world's most disgusting wannabe-frat-boy tennant. My home quickly went from a hair pulling infestation that kept the cat and I up at night to absolutely cockroach free for over a year now. These people are superheros!

activepest.ca
5
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I had a Carpenter Ant infestation, they were quick to come out an asses the situation and came back shortly after to treat my house. This was a year ago and I have not seen any since. Great customer service.

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Locations:

Active Pest Solutions

10768 178 Street Northwest, Edmonton, AB T5S 1J3, Canada
(780) 371-9420

Active Pest Solutions

5405 129 Ave NW, Edmonton, AB T5A 0A3, Canada
(780) 371-9420

Active Pest Solutions

2517 16a St NW, Calgary, AB T2M 3R5, Canada
(403) 200-1616

Active Pest Solutions

10768 178 Street Northwest, Edmonton, AB T5S, Canada
(780) 371-9420