smithbrosfloors.com 4 Jeremy Reynolds @2016-03-29 Overall a good experience with some excellent highlights but a couple of detracting remarks. Rod Martin's experience was essential in helping us choose the right product for hardwood floor - something that would last up to a large dog, and something that would not perfectly match the existing hardwood, but would blend and contrast well. His product choice, and the actual product itself were excellent. Scheduling and communication with the company was also extremely timely. The installation itself went well. The guys were punctual and worked diligently finishing the install well in advance of the estimated date. The actual installation of the floor was very good. We're very happy with how it turned out. Site clean up, however, remained much to be desired and the installers did not bring any floor runners with them to protect our existing hardwood floor from the foot traffic in/out of the house. I had to provide the protective cover. While we appreciated the guys working long hours to complete the install ahead of time, we felt that site cleanup was curtailed. Although they vacuumed the interior work area quite well, we ended up down on hands and knees cleaning up the glue smears. The installers had tried to wipe up the glue spills, but had merely smeared it out into a thin sheen on the hardwood floor - a typical, hasty attempt to clean up. A fair amount of the packaging material had also blown over onto our neighbour's property which wasn't picked up and large, thick piles of sawdust were left on the front porch and stairway which had to be cleaned up. While I would recommend Smith Bros. to other consumers, purely for the knowledge, expertise, product and customer service, I would caution them with a caveat to watch for proper site cleanup and floor runners to protect your existing floor.